Your privacy is our priority. This document transparently explains how pdsh9 collects, stores, uses, and protects your personal information — in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Pdsh9 builds trust through transparent, secure, and responsible privacy practices for every member in Malaysia.
All data transmitted between your device and pdsh9 servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
You have the full right to access, correct, or request deletion of your personal data at any time. pdsh9 respects your rights as the data owner.
Pdsh9 operates in full compliance with Malaysia's Personal Data Protection Act 2010. All data handling processes have been audited and meet the prescribed legal standards.
Pdsh9 has never and will never sell, rent, or commercialise members' personal data to any third party for marketing purposes without your explicit consent.
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and a 24/7 year-round threat monitoring system.
In the event of any data security incident, pdsh9 will notify affected members within 72 hours and take immediate remedial action in accordance with industry best practices.
Welcome to the pdsh9 Privacy Policy. This document constitutes a binding agreement between you as a registered member and pdsh9 as the platform operator, regarding how we handle your personal information with full trust and responsibility.
At pdsh9, we understand that entrusting your personal information to any online platform requires a high level of confidence. That is why we have developed a comprehensive privacy framework — not merely to meet legal requirements, but because we genuinely believe that privacy is a fundamental right of every individual that must be safeguarded wholeheartedly.
This Privacy Policy clearly explains the types of personal information we collect, why we need it, how we use it, who we may share it with, and how you can exercise your privacy rights. We encourage you to read this document carefully before registering or using pdsh9 services.
This Privacy Policy applies to all services provided by pdsh9 through our official website at pdsh9.org, the pdsh9 mobile app for Android and iOS, and all official pdsh9 communication channels including email, live chat, and social media platforms used for customer support purposes.
Pdsh9 only collects personal information that is genuinely necessary to provide you with a quality, secure, and legally compliant service. We do not collect excessive data or data that has no direct relevance to the operation of our platform.
Generally, the information we collect can be divided into three main categories:
| Data Categories | Information Type | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number, gender, nationality | Mandatory — KYC identity verification |
| Contact Data | Phone number, email address, residential address | Mandatory — account communications |
| Financial Data | Bank account details, e-wallet numbers, transaction history | Mandatory — payment processing |
| Technical Data | IP address, device type, web browser, operating system, activity logs | Automatic — security & analytics |
| Game Data | Game history, betting habits, wins and losses | Automatic — regulatory compliance |
| Document Data | IC/passport copy, bank statement, proof of address (if requested) | Optional — advanced KYC process |
Pdsh9 collects your personal information through several different methods, depending on how you interact with our platform. All data collection is conducted transparently and we always inform you of the type of data being collected at the time of collection.
Pdsh9 uses collected personal information solely for lawful and stated purposes. We will not use your data for any other purpose without informing you in advance and, where necessary, obtaining your additional consent.
The primary purposes for which pdsh9 uses your personal data include the following:
Pdsh9 does not sell, rent, or disclose your personal information to third parties for commercial or marketing purposes without your explicit consent. However, there are limited situations where sharing data with certain parties is necessary to provide our services or fulfil legal obligations.
Pdsh9 continuously invests in state-of-the-art cybersecurity infrastructure to ensure your personal data is always protected against both external and internal threats. Data security is not merely a technical function for us — it is a core organisational value.
Key security measures we implement include 256-bit SSL/TLS encryption for all data transmissions, data-at-rest encryption for sensitive information stored in our databases, role-based access control (RBAC) limiting staff access to only the data required for their duties, intrusion detection (IDS) and prevention (IPS) systems operating around the clock, and regular security audits conducted by independent cybersecurity firms.
Regarding data retention, pdsh9 keeps your personal information for as long as your account is active or as long as necessary to provide services. Following account closure, certain data may be retained for an additional period of up to seven (7) years to fulfil AML legal obligations, financial reporting, and the resolution of any outstanding disputes.
The pdsh9 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather analytics data that helps us continuously improve our services.
Cookies are small text files stored on your device when you browse our website. They allow our platform to recognise you in future sessions, save your preferences, and deliver a smoother, more personalised experience.
| Cookie Type | Function | Duration |
|---|---|---|
| Essential Cookies | Maintain login sessions, account security, and core platform functionality | Current session |
| Functional Cookies | Save your language preferences, game choices, and display settings | 1 year |
| Analytics Cookies | Collect aggregate-level usage data for platform improvements | 13 months |
| Security Cookies | Detect suspicious activity and protect your account from unauthorised access | 30 days |
You can manage or block cookies through your web browser settings at any time. Please note, however, that blocking essential cookies may significantly affect the functionality and security of the pdsh9 platform. Analytical cookies are optional and you may opt out via the privacy settings in your account.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data that pdsh9 is committed to respecting and facilitating. We believe that empowering members to control their own personal data is the foundation of a trustworthy relationship.
You have the right to request a copy of all personal data we hold about you in a readily readable format.
If any of your information is inaccurate or out of date, you have the right to request that we correct it promptly.
You may request the deletion of your personal data, subject to any legally binding data retention obligations that apply to us.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You may request your data in a structured, machine-readable format for transfer to another service provider.
Under certain circumstances, you may request that we restrict the processing of your data while an inquiry or complaint is being resolved.
Pdsh9 is a gaming platform intended solely for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from children under the age of 18.
If we determine that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate steps to delete that information from our systems and close the associated account without delay.
Pdsh9 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, evolving legal requirements, or improvements in how we protect your information. We are committed to keeping you informed of any such changes.
Any material changes to this Privacy Policy will be notified to you via a prominent notice on the platform, an email to your registered address, or an announcement on the pdsh9.org homepage at least 14 days before the changes take effect. For minor amendments that do not significantly affect your privacy rights, we may update this document without prior notice.
The "Last Updated" date displayed at the top of this page always reflects the latest version of the Privacy Policy. We recommend checking this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way pdsh9 handles your personal data, our privacy team is available to assist you at any time.
If you believe that pdsh9 has failed to address your privacy concerns satisfactorily, you have the right to lodge a complaint with the Personal Data Protection Department (JPDP) of Malaysia, the regulatory body responsible for enforcing the PDPA 2010 in Malaysia.